Last updated: 24 August 2026

Who we are

This is the website of Safety Sign Hub (“we”, “us”, “our”), trading at 12 Fox Street, Spearwood WA 6163, Australia. Our website address is https://safetysignhub.com.au. We sell safety signage, including IMO and maritime safety signs, fire and emergency equipment signs, and prohibition, warning and mandatory signs, through our online store.

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

When you browse our site, create an account, place an order, or contact us, we may collect:

Contact details – name, email address, phone number, billing and shipping address
Order details – the products you purchase, order value, and order history
Account details – username and password, if you create an account
Payment information – processed directly by our payment provider, Stripe (see “Payment processing” below); we do not see or store your full card details
Technical information – IP address, browser type, and browsing behaviour on our site, collected automatically via cookies and similar technologies
Communications – anything you send us via email, our contact form, or phone

How we use your information

We use your personal information to:

Process and deliver your orders, including passing your name and delivery address to our shipping carriers
Communicate with you about your order, account, or enquiries
Provide customer support
Improve our website, products, and services
Send you marketing communications, but only if you have opted in — you can unsubscribe at any time
Meet our legal, tax, and accounting obligations

Payment processing

All payments on our site are processed securely by Stripe, a third-party payment processor. When you check out, your card details are sent directly to Stripe and are not stored on our servers. Stripe’s use of your information is governed by its own privacy policy, available at stripe.com/au/privacy.

Cookies

Our site uses cookies to keep track of your shopping cart, remember your preferences, and understand how visitors use our site (for example, via analytics tools). You can disable cookies through your browser settings, though some parts of our site — including checkout — may not work properly without them.

Sharing your information

We do not sell your personal information. We share it only where necessary to run our business, including with:

Stripe, to process payments
Shipping and delivery carriers, to deliver your order
IT and website service providers who help us operate this site
Government or regulatory bodies, where required by law

How long we keep your information

We retain order and account information for as long as necessary to fulfil the purposes described in this policy, including to meet our legal, accounting, and tax obligations.

Your rights

Under the Australian Privacy Principles, you have the right to ask us what personal information we hold about you, request that we correct it, or ask us to delete it (subject to our legal obligations, such as tax record-keeping). To make a request, contact us using the details below.

If you have a concern about how we’ve handled your personal information that we haven’t been able to resolve, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Links to other websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and recommend you review their privacy policies separately.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Email: sales@safetysignhub.com.au
Phone: +61 401 417 876
Address: 12 Fox Street, Spearwood WA 6163, Australia

Privacy Policy